Reface Downtown Edmonton Highrises

Edmonton’s downtown is currently a hotbed of activity with the arena and museum projects, new tower construction, and community revitalization. I believe there’s an opportunity here to reface or paint some of Downtown Edmonton’s existing highrises along with the new development. For all the home renovators out there, think of this as freshening up a few rooms with a new coat of paint while making an addition to your house. In my opinion, the brown and beige office towers, apartments, and condos in the area bounded by 101st street to 107th street and 98th ave to Jasper ave are most in…

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A Vibrant, Thriving Community

My family bought in Windermere fully aware of the mix of residential and commercial spaces and I for one am very much looking forward to seeing how our community transforms in the coming years. Some of the residents in this subdivision are quite active (and vocal on social media) in their objections to businesses in the community or, at least, the types of businesses. For instance: no bars, few or no big box/chain stores, and an emphasis on local businesses and boutique-style shoppes. We’ve received several notices in our mailbox about proposed re-zoning and amendments to the proposals, most recently the explicit exclusion of a bar/pub-style establishment….

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Email is my answering machine

I retweeted this from Chris LaBossiere because it’s exactly how I feel and behave: I’ve become that guy who responds to emails 3-5 days late. Text me if it’s important I guess. Better yet, call me. — Chris LaBossiere (@ChrisLaBossiere) February 26, 2014 My friend and colleague Jason recently mentioned me and this retweet and we had a Twitter conversation about it. Near the end, I asserted that most issues or requests for information can be resolved by face-to-face, instant message, or a phone call. To that end I asked, “Should email be treated like an answering machine?” His witty…

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Moving to a ROWE

This post is inspired by my co-worker Jason’s recent note he passed around our team on his thoughts on ROWE. My department hasn’t officially moved to a Results-Only Work Environment (ROWE) – it’s in the works – but my team has started to follow the thirteen guidelines. With this move, I’ve seen great success in our team and the focus on results has helped cut down on a lot of the noise and wasted effort. We also provide a good example to everyone else that ROWE works and I really can’t wait until the whole department moves. One of the most…

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Shaw Increases Prices Again In 2013

Recently I contacted Shaw’s online chat support to inquire about why my bill for cable, internet, and phone is going up in September 2013 from $146 to $157 (plus tax) without a clear understanding of what, if any, additional service I could expect for the higher cost. Unsurprisingly, I will receive no benefit from this price increase. This is the same as in April 2013 when my bill went from $137 to $146. For those keeping score, that’s a 14.6% increase in 6 months. My suggestion to Shaw is that they empower their front-line support employees to actually resolve customer…

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